Updates


About us

Here at RR&R Home Services LLC we specialize in inbound calls for various venders, while providing professional and quality customer service skills. We are dedicated to communicating and being in sync with our vendors to achieve the absolute best service allowed. RR&R Home Services LLC is more than just a business, we're partnered with Arise Virtual Solutions ready to satisfy.  Here at RR&R Home Services LLC you are required to be able to complete the following task:

• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
 Identify and escalate issues to supervisors
• Provide product and service information to customers
• Research required information using available resources
• Research, identify, and resolve customer complaints using applicable software
• Process orders, forms, and application
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary
• Upsell products and services
• Complete call logs and reports
• Other duties as assigned

Ready to be Successful? All you need to do is simply follow the guidelines below, to explore the endless opportunities that are waiting:
              
                     How to get Started 


1.    You will need to register with Arise.com to create a profile with Arise. Use CSP ID 1418950 in the referral area.

If you are military or a student select that option from the drop down in “Where did you hear about Arise.?”


2.    Submit for your background check*.


3.    Join our IBO (search RR&R Home

Services LLC or IBO #91067 and the second line make sure you put 1418950) and gain access to the Agent Area!


4.    Sign the Arise waiver. To speed the approval process, please send us an email after requesting to join our IBO at Rrrhomeservicesllc@gmail.com


5.    Choose a client and pay for training and pass certification*.

 

After you have accurately and successfully completed the above requirements, Congratulations you're ready for our team here at RR&R Home Services LLC, clients and income!!!!  Please be sure to send us an "e-mail" if you have done these steps so we can approve your application in Arise.

 

During these steps there are a few things to remember.

 

1.You should be able to post some hours right after you are finished with your certification training.


2.You learn about posting hours in CSP 101. Just remember to post hours, and post the minimum required by your client, so you can work and earn!

 

3.There will be guidelines set by each client that you will need to adhere to.


4.If you don’t adhere to those not only can the client let you go but that makes us look bad as well and we will need to assess to see if we can keep you joined with us. So make sure you keep performance up! We will keep in contact with you about your performance. You will also learn about the Star program in Arise training.

 

Check out this awesome video

  https://youtu.be/8C4WibKMeDQ




Contact Us

Contact

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  • (757) 944-3848

Address

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1614 Harmon St
Norfolk, VA 23518
United States

Business Hours

Mon:9:00 AM – 9:00 PM
Tue:9:00 AM – 9:00 PM
Wed:9:00 AM – 9:00 PM
Thu:9:00 AM – 9:00 PM
Fri:9:00 AM – 9:00 PM
Sat:9:00 AM – 9:00 PM
Sun:Closed
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